Flipkart is planning a slew of measures to win back customers and vendors who were left fuming after several glitches marred the online retailer's massive Big Billion Day sale on Monday.
The Bangalore-based company will now offer gift coupons to customers who were unable to buy products at advertised prices and earmark specific dates beginning tomorrow for vendors to showcase wares on the marketplace.
"We are sourcing additional stock in some categories or offering refunds," said Mukesh Bansal, board member of Flipkart. For instance, the company is arranging for additional stock.